Yale New Haven Health System

  • PATIENT NAVIGATOR

    Job Locations US-CT-Bridgeport
    Job ID
    67570
    Department
    OUTPATIENT CLINIC
    Category
    NURSING - SUPPORT
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    40
    Requisition ID
    2018-20519
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient’s specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.

    Patient Navigator, Patient-Centered Medical Home: Reports to the Program Manager, PCMH and works in collaboration with PCMH Care Coordinators, physicians, staff and other healthcare professionals. The Patient Navigator guides patients through the healthcare system and ensures that patients and members are able to access culturally and linguistically appropriate services in a timely and cost effective manner. The Patient Navigator must be knowledgeable about community resources, including financial, educational, social and emotional support services available to patients. The Patient Navigator shall demonstrate cultural competency with respect to populations served and will track patients through completion of all diagnostic and treatment care plans to ensure timely receipt of care. The Patient Navigator is responsible for coordinating a wide range of disease registry activities and running routine reports to facilitate patient tracking. Works closely with the patient care team and key collaboratives across YNHHS, NEMG staff, PM staff, hospital based Care Coordinators and community based resources.

    EEO/AA/Disability/Veteran

    Responsibilities

    EDUCATION:

    Associate's Degree or Certificate in Patient Navigation is required. A Bachelor of Science Degree in Public Health, Biology, Psychology, Education, Social Work or an equivalent degree preferred.

     

    EXPERIENCE:

    A minimum of 1-2 years of community experience in healthcare is required.

     

    HOURS:

    Monday-Friday 8:30-5:00

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