Yale New Haven Health System


    Job Locations US-CT-Bridgeport
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    Full Time Benefits Eligible
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  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient’s specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.

    Through involvement in clinical consultation and direct patient care, assesses and improves the patient care process for a defined population along the continuum of care; serving as an expert clinical resource to Patient Services management for ensuring quality of care and customer satisfaction. Collaborates with other healthcare professionals to ensure that evidence-based practice is implemented and understood by the Patient Services staff. Serves as a link integrating relevant research, best practice and clinical delivery processes at Bridgeport Hospital and the broader system.



    • 1. Introduces evidence-based practice improvements to facilitate the delivery of high quality, cost-effective patient care processes.
    • 2. Achieves a value-added patient care process by appropriately involving colleagues, physicians, other customers, and staff.
    • 3. Collaborates in developing and implementing practice standards which achieve strategically relevant patient care outcomes in selected patient populations.
    • 4. Provides leadership and accomplishing objectives through innovation and expert knowledge.
    • 5. Patient Services Division Objectives:
      • 5.1 Develops and implements an effective method of identifying defined patient population needs.
    • 6. Organizational Leadership:
      • 6.1 Promotes the organization to all customers by interpreting and communicating Bridgeport Hospital's mission and values, acting as a loyal, supportive, and informed spokesperson for the Hospital.
    • 7. Customer Satisfaction:
      • 7.1 Supports unit leadership in ensuring that customer service standards reflecting excellence consistent with Hospital policy, are met.
    • 8. Outcomes Management:
      • 8.1 In conjunction with Patient Care Services leadership, evaluates patient care for clinical and financial effectiveness, customer satisfaction, and ethical considerations.
    • 9. Clinical Consultation:
      • 9.1 Interacts with others in ways that build partnerships, effectively resolving conflict and developing mutual understanding and respect.
      • 10.1 In conjunction with other clinical experts and divisional leadership, designs, develops and implements patient care delivery methods for a defined patient population. Based on direct involvement in clinical practice and patient care, determines whether variation or less than optimal practice patterns exist and facilitates the introduction of best practices to improve outcomes.




    Masters Degree in Nursing in an area of clinical specialization required.




    Three (3) to five (5) years clinical practice experience with demonstrated leadership experience required. Previous experience in a Clinical Nurse Specialist role in a comparable setting desirable., 3 to 5 years acute clinical nursing experience.  RECENT CLINICAL SKILLS REQUIRED, EXCELLENT INTERPERSONAL SKILLS




    Current Connecticut State RN Nursing licensure and/or eligibility for Connecticut State RN licensure required. Relevant certification preferred., Maintain National Certification in area of expertise




    Demonstrated ability to manage multiple priorities. Demonstrated clinical expertise, critical thinking, and computer skills. Excellent prioritization and communication skills. Knowledgeable of Hospital performance improvement processes. Demonstrated ability to implement, support and effectively monitor change required. Must be able to translate research data into practice implications. Analytical skills necessary.




    While performing the duties of this job, the employee is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk. The employee must frequently stoop, kneel, crouch, or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds, occasionally move and/or lift up to 50 pounds. The specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. Incumbents as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis.



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